Vinted Shoppers Express Frustration Over Sizing Updates
Shoppers are voicing their frustration after an update resulted in items being listed as the wrong size.
This online marketplace has altered its measurement guidelines for women's and children's clothes without notifying all shoppers about the modification.
Online Platforms Backlash
Many shoppers and sellers have taken to social media saying Vinted listings now show a modified sizing category than originally posted due to the recalibration.
The company said the new system was more in line with comparable marketplaces.
It has advised users to examine their items and update the measurements by hand where appropriate, which has left users frustrated.
Sizing System Updates
Before the change, the measurements included numerical and alphabetical indicators, for instance S/8 or M/10.
The revised method features an alphabetical indicator and numerical range such as S/UK 8-10.
For certain items, the size labels have been reassigned - such as a large size used to be a 12 but now shows as UK 16-18.
User Stories
A fashion influencer, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Not many brands say XL is a 20-22," which is what Vinted now does.
A different member, based in Glasgow, stated items she posted with size 14 tags were displaying on the service as larger sizing 20-22.
"Should someone sized 20-22 purchase these they may become frustrated," she explained.
Required Changes
Another shopper, located in England, stated she felt frustrated by the change as she had to manually change the sizes on "every single listing".
"This situation is especially annoying, because of my ongoing medical condition and Vinted sales have been crucial following partial earnings loss," she stated.
Marketplace Information
The app has more than 100 million users, with 18 million British users.
It has emerged as a preferred choice compared to resale services such as eBay and Depop.
This is not the initial instance that an unexpected update to the app has proved unpopular: earlier, Vinted reversed a change concerning shipment methods due to shopper criticism.
